FAQ

WHAT IS YOUR SHIPPING POLICY?

We currently offer shipping in the UK, Europe and the rest of the world via Royal Mail.

DOMESTIC

UK delivery is charged at a flat rate of £3.50 per order. We offer free shipping on orders over £35. 

DOMESTIC – Delivery time

Orders are dispatched same-day if placed before 1:30pm Monday-Friday (excluding bank holidays). Our same day dispatch is a guide to when your order is dispatched and is not guaranteed particularly during busy periods.

If an order is placed after 1:30pm it will be sent next-day Monday-Friday (excluding bank holidays).

Orders are sent by Royal Mail 1st Class delivery.

INTERNATIONAL

International delivery is charged at rates dependant on your country and the number of items you order:

Europe
£4 per order, + £1.50 each additional product added to basket

World Zone 1
£6 per order, + £2.25 each additional product added to basket

World Zone 2
£6.50 per order, + £2.50 each additional product added to basket

INTERNATIONAL – Delivery time
All of our international services are sent via Royal Mail with 3-5 days (Europe), 5-7 days (World Zone 1 and 2) stated delivery time.

 

WHAT IS YOUR RETURNS POLICY?

For details of our Returns Policy, click here.

ANY OTHER QUESTIONS?

If you have any questions, please contact us at shop@trytagrugby.com.