FAQ

WHAT IS YOUR SHIPPING POLICY?

We currently offer shipping in the UK. Shipping to Europe and the rest of the world is currently paused.

DOMESTIC

UK delivery is charged at a flat rate of £3.50 per order. 

DOMESTIC – Delivery time

Orders are dispatched next day if placed before 3.00pm Monday-Friday (excluding bank holidays). Our next day dispatch is a guide to when your order is dispatched and is not guaranteed particularly during busy periods.

Orders are sent by Royal Mail 1st Class delivery, for larger orders we use tracked courier services.

INTERNATIONAL – Not currently available, check back soon

International delivery is charged at rates dependant on your country and the number of items you order:

Europe
£4 per order, + £1.50 each additional product added to basket

World Zone 1
£6 per order, + £2.25 each additional product added to basket

World Zone 2
£6.50 per order, + £2.50 each additional product added to basket

INTERNATIONAL – Delivery time
All of our international services are sent via Royal Mail with 3-5 days (Europe), 5-7 days (World Zone 1 and 2) stated delivery time.

INTERNATIONAL – Not currently available, check back soon

International delivery is charged at rates dependant on your country and the number of items you order:

Europe
£4 per order, + £1.50 each additional product added to basket

World Zone 1
£6 per order, + £2.25 each additional product added to basket

World Zone 2
£6.50 per order, + £2.50 each additional product added to basket

INTERNATIONAL – Delivery time
All of our international services are sent via Royal Mail with 3-5 days (Europe), 5-7 days (World Zone 1 and 2) stated delivery time.

 

WHAT IS YOUR RETURNS POLICY?

For details of our Returns Policy, click here.

ANY OTHER QUESTIONS?

If you have any questions, please contact us at shop@trytagrugby.com.